Privacy Policy

🔒 About Our Services

Novallaone.shop operates this store and website, including all related information, content, features, tools, products, and services in order to provide customers with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide secure commerce functionality and customer services.

📋 Personal Information We Collect

• Contact information (name, address, email, phone number)
• Payment and billing information
• Account credentials and preferences
• Order and transaction history
• Customer support communications
• Device and browser information
• Website usage and interaction data

📥 Sources of Information

• Information provided directly by you
• Cookies and automated technologies
• Third-party service providers
• Advertising and analytics partners
• Business partners and integrations

⚙️ How We Use Your Information

• Provide and improve our Services
• Process orders and transactions
• Personalize your shopping experience
• Send marketing communications
• Prevent fraud and maintain security
• Provide customer support
• Comply with legal obligations

🤝 Disclosure of Personal Information

• Shopify and trusted service providers
• Marketing and advertising partners
• Affiliates and business successors
• Legal authorities where required
• Third parties with your consent

🛍️ Relationship with Shopify

Our Services are hosted by Shopify. Information may be shared with Shopify for order processing, analytics, security, advertising, personalization, and platform improvements.

Shopify may collect and process information across merchants to improve service performance and user experiences.

🌐 Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

👶 Children's Privacy

Our Services are not intended for individuals below the age of majority. We do not knowingly collect personal information from children.

🛡️ Security & Data Retention

We implement industry-standard safeguards to protect your information. However, no online transmission or storage method can be guaranteed completely secure.

Information is retained only as long as necessary for legitimate business, operational, and legal purposes.

📌 Your Privacy Rights

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Request data portability
• Opt out of targeted advertising
• Withdraw consent where applicable
• Manage communication preferences

⚖️ Complaints

If you have concerns regarding our privacy practices, please contact us. Depending on your location, you may also have the right to submit a complaint to your local data protection authority.

🌍 International Data Transfers

Your information may be transferred and processed outside your country of residence. Where required, we use recognized legal safeguards, including Standard Contractual Clauses and similar mechanisms.

🔄 Policy Updates

We may update this Privacy Policy from time to time. Any revisions will be posted on this page together with an updated revision date.